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Contact Center

Avaya OneCloud CCaaS
Start now with the latest in self-service, routing, and agent tools. Plus great workforce engagement features and some pretty amazing analytics.

Unified Communications and Collaboration

The digital workplace is already here. And you need a new approach to collaboration—one that enables your work-from-anywhere culture, so everyone is always ready to meet unplanned work head on.
Meet differently. Get to better outcomes faster than ever—and power it all with immersive collaboration and video conferencing, any-device freedom, and more.
Meet the challenges of an unpredictable, work-from-anywhere world with continuous, multiexperience collaboration designed to bring teams together from any location, on any device.
ive your employees the power to reach out and solve problems with clear, reliable calling and secure unified communications solutions—all in the cloud.


Build and integrate apps with ease with Communications Platform as a Service (CPaaS).

Devices and Phones

When creating an experience that matters, using the right device matters.


Making it reality takes a skilled village and a lot of steps: discovery, analysis, planning, design, delivery. If you lack time or expertise, we’ve got the team and know-how to deliver your perfect solution.
Relieve an overloaded team or fill a skills deficit. Our experts help you manage operations for your communications infrastructure and apps…
If communications go down, work pauses. Any outage can be costly—an important conversation dropped, services stalled, a major deal in limbo. At Avaya, we’re serious about preventing downtime…
In-depth training helps you gain a full understanding of your Avaya solution and its capabilities. Train online or in person—even earn a credential in your specialized area…