RH342 Red Hat - Enterprise Linux Diagnostics and Troubleshooting

RH342 Red Hat – Enterprise Linux Diagnostics and Troubleshooting

Course description

Diagnose problems, gather information, and fix common issues with Red Hat

The Red Hat Enterprise Linux Diagnostics and Troubleshooting course (RH342) provides system administrators with the tools and techniques they need to successfully diagnose, and fix, a variety of potential issues. Students will work through hands-on problems in various subsystems to diagnose and fix common issues.

Students will learn how to apply the scientific method to a structured form of troubleshooting. This approach is then used troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course students can complete various comprehensive review labs to test their skills.

This course is based on Red Hat Enterprise Linux 8.4.

Note: This course is five days. Durations may vary based on the delivery. For full course details, scheduling, and pricing, select your location then “get started” on the right hand menu.

Course content summary

  • Use the scientific method to approach troubleshooting
  • Troubleshoot boot issues
  • Troubleshoot security issues
  • Troubleshoot storage issues
  • Troubleshoot network issues

Audience for this course

The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting.

Prerequisites for this course

Red Hat recommends these prerequisites:

Outline for this course

Introduction to troubleshooting

Describe a generalized strategy for troubleshooting.

Take proactive steps to prevent small issues 

Prevent small issues from becoming large problems by employing proactive system administration techniques.

Troubleshoot boot issues 

Identify and resolve issues that can affect a system's ability to boot.

Identify hardware issues 

Identify hardware problems that can affect a system’s ability to operate.

Troubleshoot RPM issues 

Identify and fix problems in, and using, the package management subsystem.

Troubleshoot network issues

Identify and resolve network connectivity issues.

Troubleshoot application issues 

Debug application issues.

Deal with security issues 

Identify and fix issues related to security subsystems.

Troubleshoot kernel issues

Identify kernel issues and assist Red Hat Support in resolving kernel issues.

Red Hat Entreprise Linux Diagnostices and Troubleshooting comprehensive review

Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.

Note: Course outline is subject to change with technology advances and as the nature of the underlying job evolves. For questions or confirmation on a specific objective or topic, please contact us.

Impact on the organization

This course is intended to develop the skills needed to prevent costly downtime due to system failure and quickly recover failed systems using analysis, diagnosis, and troubleshooting.

Red Hat has created this course in a way intended to benefit our customers, but each company and infrastructure is unique, and actual results or benefits may vary

Impact on the indiviadual 

As a result of attending this course, students should be able to leverage the software development life-cycle process to plan, create, test, and provision host systems within an organization.

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