LanguageCert USAL esPro Listening & Reading

CEFR A1

• Can understand simple phone messages.
• Can follow short simple written instructions especially if they contain pictures.
• Can pass on simple messages of a routine kind.
• Can write a simple routine request to a colleague.
  
  

CEFR A2

• Can use the telephone for simple messages.
• Can state and understand simple messages or instructions.
• Can deal with clients by asking and responding to simple questions.
• Can write simple messages and letters following a standard model.

CEFR B1

• Can use the telephone for routine messages (e.g. arrangements for a meeting).
• Can understand routine letters and information about familiar products or services.
• Can deal with clients on routine matters (e.g. taking orders) and engage in limited conversation (e.g. talking about personal interests).
• Can write factual messages and routine letters, if work is checked.
  
  

CEFR B2

• Can use the telephone with good understanding.
• Can understand most reports and non-routine letters, with dictionary help.
• Can deal with clients and resolve most problems in their own field.
• Can write more complex messages and non-routine factual letters, if work is checked.
  
  
  

CEFR C1

• Can use the telephone for most purposes.
• Can understand quickly most letters and documents, with some dictionary help.
• Can deal with clients effectively, handling matters outside their own field.
• Can write most letters and reports with few errors

CEFR C2

• Can use the telephone persuasively and effectively.
• Can understand all but the most specialised letters and documents.
• Can put points persuasively when dealing with clients, and speak effectively and at length in meetings.
• Can write most kinds of letters and reports and take dictation on non-routine matters.