3CX - Hosted, Self-Hosted or On-Premises with ECCS
Specialist 3CX System Maintenance and Support
As a trusted 3cx Partner we offer full 3cx system maintenance and support packages along with aftercare packages once your phone system has been installed.
We have a dedicated and helpful team of qualified engineers that specialise in fault resolution, configuration and support for your 3cx system.
Check out our 3CX maintenance and support options below.
3CX Maintenance and Support Packages
Bronze Care
Standard Support Package
- Complete systems cover Monday to Friday, 9:00 am till 5:30 pm (Excluding Public & Bank Holidays)
- Replacement of faulty components free of charge
- No subcontracting – our customers will always speak to one of our team
Silver Care
Enhanced Maintenance Package
- Complete systems cover Monday to Saturday, 8.30 to 20.00 (Excluding Public & Bank Holidays)
- Replacement of faulty components free of charge
- No subcontracting – our customers will always speak to one of our team
- Flexibility depending upon each client’s requirements
- Dedicated desk-based account manager – providing a single point of contact
- Pro-active monitoring – ongoing monitoring of your infrastructure
Gold Care
Premium Maintenance Package
- Bespoke 24 hours of cover as agreed
- Replacement of faulty components free of charge
- No subcontracting – our customers will always speak to one of our team
- Flexibility depending upon each client’s requirements
- Dedicated desk-based account manager – providing a single point of contact
- Pro-active monitoring – ongoing monitoring of your infrastructure